Overview: Shubh’s e-commerce business in Gurgaon was experiencing declining sales due to rapid changes in market trends and consumer behavior. He was a digital business expert with high analytical skills however more of an introverted personality.
Challenge: Shubh’s e-commerce business faced declining sales due to rapidly changing market trends and consumer behavior. The uncertainty was causing significant anxiety.
Root Cause Analysis: A detailed analysis revealed that the business was slow to adapt to market shifts and consumer preferences. The product offerings were becoming outdated.
Approach: We guided Shubh in conducting thorough market research and pivoting his product offerings to better align with current trends. We focused on agility and responsiveness to market shifts through strategic planning and customer feedback integration.Outcome: Sales rebounded with a near 30% increase, and Shubh’s business gained a competitive edge. The ability to adapt quickly allowed Shubh to confidently navigate market uncertainties. He gradually became confident in his social skills too, resulting in higher lead conversions.