When Logic Fights Emotion: Why Empathy Beats Strategy Every Time
“I hear you, and I understand where you’re coming from. It’s one thing to have all the knowledge and logical tools, but when emotions mix with logic in unpredictable and overwhelming ways, it can be hard to navigate. Sometimes, even though we know what to do, the emotional weight feels beyond what we can reason through.” It […]
Decisions, Doors, and Speed: What’s Holding Your Business Back?
“I’ll never look at doors the same way again! Some doors only open one way—big decisions you can’t undo, so tread carefully. But others? They swing both ways. Make your move, and if it’s not right, step back and adjust. The key is knowing the difference and acting fast!” In the late 90s, as Amazon […]
Optimize Your Hidden Goldmine: Repeat Business
Many businesses spend significant resources on acquiring new customers, but often fail to maximize the value of their existing ones. Focusing on customer retention can be a game-changer for your business. Maximize the value of your existing customers. Increasing customer retention by just 5% can boost profits by up to 95% (Bain & CO) Master the Loyalty […]
The Power of Communication in Driving Effective Leadership
The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw As a business leader, how often do you assume that your message has been received as intended? We often think we’ve communicated effectively, but our teams may walk away with a completely different understanding! In leadership, communication isn’t […]
Scaling Success, Leadership, and Legacy: The Aspirations of Established Entrepreneurs
Established entrepreneurs, those who have successfully navigated the tumultuous early stages of building a business, find themselves driven by a new set of aspirations. Beyond mere survival, their focus shifts to scaling their enterprises, honing their leadership, and crafting a legacy that transcends profit margins. These goals aren’t just milestones; they are the cornerstones of […]
Aspirations Driving New Entrepreneurs in Today’s Competitive World
Venturing into entrepreneurship today requires more than just a good idea—it demands clear goals and strategic foresight to navigate the complexities of a competitive marketplace. As emerging entrepreneurs embark on this journey, they are driven by aspirations that define success beyond financial gains. Let’s explore these aspirations and understand how they shape the path to […]
Why Your Company’s Success Depends on Choosing the Right People!
As an I/O psychologist, business coach, and seasoned entrepreneur, I have witnessed firsthand the profound impact that promotions can have on a company’s culture and success. Simon Sinek aptly said, “When you promote the wrong people, you begin to lose your best people.” This statement underscores a critical truth in business management: the choices we […]
The Nike Story: From a car boot to a global giant!
“Our stories are not about extraordinary business plans or financial manipulations … they’re about people getting things done.” Nelson Farris, Nike’s Director of Corporate Education Nike’s journey began humbly, from the boot of a car! Phil Knight, ( co-founder), started with neither money nor a clear vision for the future. He was poised for a […]
Mindset Matters: Why a Growth Mindset is Key to Entrepreneurial Success
In the world of entrepreneurship, an entrepreneur’s mindset can be the difference between failure and success. While having a solid business plan, access to capital, and a great team are all crucial elements, amindset – particularly the mindset in a ‘continuous improvement mode’– is what truly propels youforward. But what exactly is a growth mindset, […]